Please accept our sincere apologies for the recent error in your invoice on Biennially Billing Cycle plans.
As we informed of an error on Biennially Billing Cycle, we investigated the matter and admit the mistake was with the Billing Software. Until our new automated system is online, we are still subject to the frailties of WHMCS (Billing Software) Error.
Rest assured that all account has adjusted with correct amount and billing cycle as you will see on your invoice payment page.
We apologize and look forward to serving you in the future.